Halfapenguin.com

Skype and their stupid policies

15:18, 10 Jan 2008

As some of you have been aware, my Skype account went walkabout (the password was changed, and the original e-mail address changed). I contacted Skype (given i'd only just bought some credit a few days ago, i imagined a response time within a week). Having heard no sign or sound or even a "we are checking into this" i decided i needed skype so i set up a second account and moved all my contacts over to the new account.

However then 2 months after my message, they finally got back to me and had recovered and reset my account for me. By this time it was a bit too late to move back again, so i continued using my current account. Then i found i needed to make a call on skype out, so i tried to buy some credit with paypal (as i have done more than a few times before). However big warning flashes up and tells me that because my old account has been topped up with this account, i cannot use it to top up the new account... (upon checking there is no association listed so i cannot remove it).

This would not be an insurmountable problem given surprisingly that my account still had the credit in, untouched from its period in nefarious hands (who apparently tried to buy 1.5 euro priced 5 euro worth skype gift certificates for some bizarre reason). However due to skype now locking my account, i cannot use that credit that i paid for (i've e-mailed them asking to unlock it, but i could be waiting another 2 months for a response...

Skype used to be fairly functional but since e-bay have taken it over its just got worse and worse.

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